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Local senator calls on GAA for ticket 'helpdesks' at games

Mar 13, 2024 13:05 By News Northern Sound
Local senator calls on GAA for ticket 'helpdesks' at games
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Senator Gallagher warned that the technology train will not be stopped in terms of more things moving online.

A Monaghan Senator is calling on Croke Park to roll out a nationwide initiative that offers support to those who are unable to purchase a ticket for GAA games online. After attending a recent GAA game in Letterkenny, Senator Robbie Gallagher said he was "delighted" to see that a "help desk" was made available to people who needed assistance with purchasing a ticket online. According to Senator Gallagher, the prospect of purchasing a ticket online for an elderly person can be very daunting, among the many other reasons including poor broadband. Speaking to Northern Sound, the Fianna Fail representative believes that "nobody" should be turned away from a GAA match and that those who need support should be accommodated. He added that similar help desks should be rolled out across various organisations such as local bus depots when it comes to purchasing tickets online.

"I'm calling on Croke Park to take the initiative that was rolled-out by St Eunan's GAA club in Letterkenny by a number of volunteers where they sat down, downloaded a number of tickets and had them at hand so if someone came up that didn't have a ticket they didn't feel embarrassed. The individuals just walked up to the help desk and purchased  their ticket. Every organisation I feel could do that. That's the way it should be and I'm calling on the GAA to assist clubs because clubs at the end of the day are volunteers, Croke Park needs to take the lead on this and I would also call on Bus Éireann do to likewise in their bus depots. Have a help desk, have someone there so when an individual walks in they won't feel isolated or discriminated against. They will be able to purchase their tickets whether it's for a football match or a bus journey, people should be accommodated and not feel embarrassed if they find themselves in that situation."

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